Responding to a DMCA Takedown Notice (2022)

You can get kicked off a platform—and you can be sued—if your content infringes on someone else’s copyright.

The Internet might seem like a great place for free and open exchange. But you aren't free to use content that belongs to someone else on digital formats like videos, blogs, and live streams—unless you've been given permission. The Digital Millennium Copyright Act (DMCA) requires ISPs and other Internet platforms to quickly remove content that infringes on a copyright.

What Is the Digital Millennium Copyright Act (DMCA)?

Congress added the Digital Millennium Copyright Act (DMCA) to federal copyright laws (sometimes called the Online Copyright Infringement Liability Limitation Act) to address copyright infringement that occurs on the Internet.

In a nutshell, the DMCA makes the unpermitted use of someone else's intellectual property on websites, blogs, streaming channels, social media pages, or any other digital formats a theft crime. It not only protects owners of copyrighted material from infringement; it also protects the Internet Service Provider (ISP) and website operator (like YouTube, Facebook, and Twitch) from being sued by the creator of the content if a website user illegitimately posts copyrighted works on their sites.

When a creative work has protection, the work's owner has an exclusive right to copy or distribute that work. For example, the authors of articles, videos, and music are the only ones who can license the work to others, like a music publishing company, which might get exclusive rights to distribute a musician's recording. Works protected by copyright include:

(Video) Understanding the DMCA: Responding to a takedown notice

  • written text such as articles and books
  • photographs
  • artwork such as paintings and graphic designs, and
  • music.

What Is a DMCA Takedown?

ISPs and web hosts can discover instances of copyright infringement using their own automated systems (more on that below), or when the owner of the copyright files a DMCA takedown notification. Either way, the DMCA outlines a process for removing materials that infringe on a copyright, using what's called a DMCA takedown.

Each ISP or web host has its own system for removing content that violates a copyright. For example, if you use copyrighted music on a video you post, YouTube will mute or delete the music, but it will usually leave the video up. Facebook will remove a copyrighted video from your timeline or newsfeed. Twitch will disable a stream from your channel, and so on. The platform will also notify you and, if applicable, provide contact information for the person who lodged the complaint.

While the procedures vary, the one common denominator is that the law requires service providers to swiftly remove material that infringes on a copyright. The DMCA protects these providers from lawsuits by the owners of copyrights only if they promptly remove the offending material.

Account holders who receive DMCA takedowns usually get a warning (referred to as a "strike") for each infraction, and service providers terminate their accounts after a series of infractions (usually after strike three). In the worst-case scenario, users who knowingly and willingly post copyrighted material can be subject to criminal penalties and lawsuits.

What Happens When You Get a DMCA Takedown?

Here is an example of the way in which you might get a DMCA takedown and the consequences a service provider would impose.

(Video) You Received A DMCA Take Down Notice Now What

Let's say you are a personal trainer who operates a YouTube Channel that offers subscribers daily workout routines. You think you can get more subscribers if you amp up the energy of your video, and you decide to add a few of your favorite songs by your favorite group to one of your routines.

Quicker than you can say "Give me five more reps," you get a notice from YouTube telling you it has muted the music on your video, and you've been given one strike for infringing on a copyright by using music that doesn't belong to you.

In this example, the trainer didn't realize he did anything wrong and likely won't repeat the mistake. If he commits no further infractions and agrees to complete YouTube's copyright school, his strike would be removed after six months. If, on the other hand, he continues to post videos using copyrighted music, YouTube would suspend his account after he received three strikes.

Procedures used by other providers vary, but they usually follow a similar process of warnings and include terminating the accounts of repeat offenders.

How Do ISPs Find Copyright Infringements?

Violations usually come to the attention of ISPs and web hosts in two ways. The service provider might use its own algorithms to scan for music and videos that appear on its own and other sites, or the creator (or someone else with rights to the material) can file a takedown notification (also called a takedown request or takedown complaint) with the provider.

(Video) Understanding the DMCA: Takedown Notice Guidelines

As long as the request follows rules defined by the DMCA, the ISP or website operator is obligated to remove the material.

It's important to know that ISPs, social media sites, and the like are not required to judge the merits of a takedown notification. They simply act as intermediaries between the person who claims ownership of the material and the person who has wrongfully used it. Indeed, it's entirely possible that you might receive an unwarranted takedown notice.

What If I Receive a Takedown Notice by Mistake?

You have the right to contest a takedown notice when you believe you didn't infringe on a copyright, by filing what's called a counter notification. Before you do, be very certain that you didn't commit copyright infringement.

Takedown notices and counter notifications are legal documents, and if the owner of a copyright takes you to court and you lose, you can end up paying mightily in legal fees and damages.

That said, there have been many instances when takedown notices weren't warranted, and, in some cases, outright lies. A competitor might file a false takedown notice; a takedown notice might be wrongly filed when you used a snippet of a video or of music (in most cases, using a short clip or brief recording of music is allowed under the law); or you might have a reason for using the material that falls under something called the fair use doctrine.

(Video) Understanding the DMCA: Sending a Takedown Notice

What Is the Fair Use Doctrine?

The fair use doctrine permits the use of copyrighted work without permission from the owner in certain limited ways and for certain limited purposes including:

  • criticism
  • commentary
  • news reporting
  • teaching
  • research

Filing a Counter Notification

Most ISPs and web hosts now have online forms for filing a counter notification. You can also send your notification directly by writing to the ISP or web host. You should include the following information:

  • the date
  • your name, address, email, and phone number
  • a description of the material that was removed, disabled, or muted, its location (URL) prior to the removal, and the date of the removal
  • your statement that you believe the material was removed as a result of a mistake or misidentification. (You can also explain why you believe the material was wrongfully removed.)
  • your consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, and your acceptance of service from the person who provided the takedown notice or an agent of that person.
  • your signature affirming that you understand you've made your statement under penalty of perjury. (You can be criminally prosecuted for lies and misrepresentations.)

Individual ISPs might require additional information for counter notifications sent to them outside their automated systems. You can find their requirements as well as the forms they provide on their websites.

What Happens When You File a Counter Notification?

Just as the ISP or website host is not required to judge the validity of a takedown notification, it's also not required to weigh the merits of your counter notification. Upon receiving a counter notification, the service provider notifies the party that sent the takedown notification and, if they still believe you've infringed on their copyright, they have 14 days to file a lawsuit against you.

If the work's author sues you, you'll have to go to court to defend your position, but if no lawsuit is filed, the service provider must restore your content, and will usually remove any strike that was applied to your account.

(Video) Understanding the DMCA: Filing a Takedown Notice


Responding to a DMCA Takedown Notice? ›

Here's how to respond to a DMCA takedown notice and file a counter-notice:
  • Step 1: Find a Reason for Filing a Counter-Notice. Filing a counter-notice is a great option if: ...
  • Step 2: Make Sure You Aren't Actually Infringing. ...
  • Step 3: Draft Your Counter-Notice.
Jul 24, 2013

How long do you have to respond to a DMCA notice? ›

Upon receiving a counter notification, the service provider notifies the party that sent the takedown notification and, if they still believe you've infringed on their copyright, they have 14 days to file a lawsuit against you.

What do I do if I receive a DMCA notice? ›

Once you receive a DMCA notice — either directly or through your ISP — review and confirm the alleged copyright infringement listed on the takedown notice. If you can confirm that there is a copyright infringement, you should proceed with taking down the identified material.

Should I be worried about a copyright infringement notice? ›

While many users panic when receiving infringement notices from their ISP, in the majority of cases there is no need to worry. Stopping sharing the content in question usually solves the problem and if no additional sharing takes place, no further warnings should be received, for that content at least.

What does DMCA takedown request mean? ›

The DMCA notice and takedown process is a tool for copyright holders to get user-uploaded material that infringes their copyrights taken down off of websites.

How much is a DMCA fine? ›

Legal Repercussions for DMCA Violation

The minimum fine is $750 per downloaded file. Criminal penalties, even for first-time offenders, can be stiff: up to $250,000 in fines and five years in prison.

How much does a DMCA takedown cost? ›

Professionally Managed cases provide the complete takedown service for $199 per infringing site. Once you supply us with the Infringing (URL), Source (URL) and specific copyright infraction we handle the rest. We access and contact the ISP.

Can you go to jail for copyright infringement? ›

If the infringement is very serious, criminal charges may be laid according to the Copyright Act. A summary conviction under the Act could bring a maximum fine of $25,000 and/or up to six months in jail; while a conviction by indictment could lead to a maximum fine of $1 million and/or up to five years in jail.

How do you respond to a copyright infringement letter? ›

You will need to write to the copyright owner and set out your reasons in full when you respond to the warning letter from the copyright owner or the appropriate parties acting on their behalf. Include all the information you can to support why you deny you are responsible for the infringement. Don't ignore the letter.

How do you defend against copyright infringement? ›

Generally, there are two main defenses that can be raised against a copyright infringement claim: (1) challenging the alleged copyright owner's claim to ownership; and (2) challenging an alleged violation of a right.

How many DMCA strikes are there? ›

Under our policy, a user will be considered a repeat infringer if they accrue three copyright strikes. We know copyright law and the DMCA can be confusing, and that creators may not intend to infringe the copyrights of others.

Is DMCA a crime? ›

The creation and sharing of technology or software that is designed to defeat copyright protections is also criminalized. There are both civil and criminal penalties for violations of the DMCA. Intentional violations of the DMCA can result in monetary damages as well as imprisonment.

How long does DMCA take down take? ›

How Long Does a DMCA Notice Take? Generally, a DMCA takedown notice will take around 72 hours. However, we've seen them go really quick (within 24 hours) and also drag on for 6+ months.

How long is DMCA? ›

As a general rule, for works created after January 1, 1978, copyright protection lasts for the life of the author plus an additional 70 years.

Learn about copyright and trademark laws, and intellectual property (IP), and how it can affect your business.

Copyright protects tangible original works, such as photos on an online store.. If someone uses copyrighted works without permission from the owner, then they might be infringing on the copyright.. Once registered, a trademark has certain protections under the law, and the trademark owner has the exclusive rights to use the claimed trademark for certain products or services.. If your store receives a notice of copyright infringement, then Shopify's Trust and Safety team will email the store owner to let them know what content was taken offline.. The email includes a link to a counter notice form.. You can sign in to use the online form to report content on Shopify that you believe violates or infringes your registered trademark.. Links to the content you believe violates or infringes your trademark(s) on Shopify.


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